- Failure to establish a safe, efficient, and reliable means of communicating with
residents about COVID-19
- Failure to utilize personal protective equipment (PPE)
- Failure to quickly inform medical staff of COVID-19 diagnoses
- Failure to promptly cease non-essential gatherings and non-essential labor
- Precarious financial management of facility by parent company Haverland Carter
Balderas said his office conducted 32 interviews of staff, residents, contract workers and family members of people who live at La Vida Llena to come up with its preliminary findings.
La Vida Llena is required to respond to the preliminary investigation by April 20.